{"id":1262,"date":"2013-02-26T14:12:28","date_gmt":"2013-02-26T14:12:28","guid":{"rendered":"http:\/\/www.astarmathsandphysics.com\/tutor_profiles\/paul_smith\/paul_smiths_blog\/?p=1262"},"modified":"2013-02-26T14:12:28","modified_gmt":"2013-02-26T14:12:28","slug":"screaming-at-the-banks","status":"publish","type":"post","link":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2013\/02\/screaming-at-the-banks\/","title":{"rendered":"Screaming at the Banks"},"content":{"rendered":"

On Saturday I paid in some money to a santander cash machine. While doing this the machine went out of service. I got my card back but my money was not credited to my account. I spoke to one of their staff and was assured the money would be credited to my account by Monday.
\nIT WAS NOT!
\nI don’t like banks, and if they lose my money I GET ANGRY!
\nSo, after I discovered the money was not in my account early afternoon on Monday, I spent every free minute on my phone to them. At no time on Monday did anyone at Santander talk to anyone else to find my missing money, but what really made me blow my top was, when I called them later in the evening, they explained they could not do anything because the relevant branch was not open.
\nI SCREAMED AND SCREAMED AND SCREAMED, then they gave me \u00a325 to shut up and go away, and my money back too.
\nLesson is be persistent and occupy as much of their time as possible and don’t let them go until they have paid you for your wasted time – they never miss an opportunity to charge you for a bounced cheque or direct debit.<\/p>\n","protected":false},"excerpt":{"rendered":"

On Saturday I paid in some money to a santander cash machine. While doing this the machine went out of service. I got my card back but my money was not credited to my account. I spoke to one of … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-1262","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3Wm4j-km","jetpack-related-posts":[{"id":1399,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2013\/07\/santander-on-the-brink\/","url_meta":{"origin":1262,"position":0},"title":"Santander on the brink?","author":"taxicle","date":"July 15, 2013","format":false,"excerpt":"Of asking for a bailout or whatever passes these days for banking insolvency. This morning they informed me that my premium current account was being migrated to an everyday account. This is apparently happening to all their premium accounts. This is not a very good way to treat their premium\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1235,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2013\/02\/when-santander\/","url_meta":{"origin":1262,"position":1},"title":"When Santander?","author":"taxicle","date":"February 21, 2013","format":false,"excerpt":"When will Santander - the best bank in the world, or so they say - produce an app for android? They have been stringing me along for months about this and none of their staff have a clue.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1894,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2014\/07\/try-try-and-try-agsin\/","url_meta":{"origin":1262,"position":2},"title":"Try, try and try again","author":"taxicle","date":"July 1, 2014","format":false,"excerpt":"At the third time of asking, Santander have granted me a 123 credit card, giving up to 3% cashback on purchases, meaning I can save another \u00a3100 a year.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":472,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2012\/01\/stealing-my-money-back-from-the-banks\/","url_meta":{"origin":1262,"position":3},"title":"Stealing My Money Back From the Banks","author":"taxicle","date":"January 4, 2012","format":false,"excerpt":"Is a small amount compared to the trillions of pounds they have sucked out of us, but yesterday when I was paying \u00a3110 into my bank, I got a receipt from the machine for \u00a3130 having been deposited. 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They processed a payment of mine to someone else's account, and added the amount of that payment to someone else's account, then added it to my bill resulting in an attempt\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/posts\/1262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/comments?post=1262"}],"version-history":[{"count":0,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/posts\/1262\/revisions"}],"wp:attachment":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/media?parent=1262"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/categories?post=1262"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/tags?post=1262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}