{"id":899,"date":"2012-11-20T10:07:34","date_gmt":"2012-11-20T10:07:34","guid":{"rendered":"http:\/\/www.astarmathsandphysics.com\/tutor_profiles\/paul_smith\/paul_smiths_blog\/?p=899"},"modified":"2012-11-20T10:07:34","modified_gmt":"2012-11-20T10:07:34","slug":"another-famous-victory-over-customer-services","status":"publish","type":"post","link":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2012\/11\/another-famous-victory-over-customer-services\/","title":{"rendered":"Another Famous Victory Over Customer Services"},"content":{"rendered":"<p>Three the awful phone company have folded.<br \/>\nAfter telling me I would have to pay for my phone to be repaired, they have conceded everything and sent me a free new phone identical to my old one.<br \/>\nThis is the second replacement phone they have sent me. I feel like a victory parade down Whitehall.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Three the awful phone company have folded. After telling me I would have to pay for my phone to be repaired, they have conceded everything and sent me a free new phone identical to my old one. This is the &hellip; <a href=\"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2012\/11\/another-famous-victory-over-customer-services\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[],"class_list":["post-899","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p3Wm4j-ev","jetpack-related-posts":[{"id":1836,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2014\/04\/another-victory-over-customer-services\/","url_meta":{"origin":899,"position":0},"title":"Another victory over customer services","author":"taxicle","date":"April 16, 2014","format":false,"excerpt":"This time at virgin. I transferred phone and broadband to virgin in February. Things went badly from the start. They processed a payment of mine to someone else's account, and added the amount of that payment to someone else's account, then added it to my bill resulting in an attempt\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":906,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2012\/11\/latest-installment-in-three-saga\/","url_meta":{"origin":899,"position":1},"title":"Latest Installment in Three Saga","author":"taxicle","date":"November 22, 2012","format":false,"excerpt":"After delivering my new phone weeks late, taking months at a time to repair it, losing it and giving me a spare phone cos my phone broke down 4 times in 8 months, then telling me I would have to pay to repair it cos it only had a one\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":869,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2012\/11\/nightmare-with-three-mobile\/","url_meta":{"origin":899,"position":2},"title":"Nightmare With Three Mobile UK","author":"taxicle","date":"November 14, 2012","format":false,"excerpt":"When I ordered my HTC Desire, it took three mobile three weeks to send me the phone. Within a year it was broken. It wouldn't charge or switch on. DEAD! It took three mobile THREE MONTHS!!!!!!!!!!!!!!!!! to repair it. Within 2 weeks it was broken with the same problem. I\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":173,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2011\/01\/i-predict-a-riot\/","url_meta":{"origin":899,"position":3},"title":"I predict a riot","author":"taxicle","date":"January 27, 2011","format":false,"excerpt":"A very strange clash is in prospect. Scummy journalists have been hacking into phones of the corrupt and debased, including MPs, to reveal their crimes and have them sent to jail. They have neglected it seems, that phone hacking is itself a crime, and those scummy journalists may join in\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1239,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2013\/02\/third-refund-this-week-from-a-big-faceless-company\/","url_meta":{"origin":899,"position":4},"title":"Third Refund this Week From A Big Faceless Company","author":"taxicle","date":"February 21, 2013","format":false,"excerpt":"When I get on the phone to customer services I am extremely aggressive and persistent. I got really mad on when MBNA sent me a letter this week notifying me of a late payment charge because a direct debit to a credit card bounced even though THEY TOOK THE DIRECT\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":818,"url":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/2012\/10\/save-me-from-text-and-phone-spam\/","url_meta":{"origin":899,"position":5},"title":"Save me From Text and Phone Spam","author":"taxicle","date":"October 30, 2012","format":false,"excerpt":"Pretty obvious really. Why don't the phone companies build in spam text filters to your mobile phone, and spam phone call filters to your mobile phone and house phone? Don't tell me it can't be done.","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/posts\/899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/comments?post=899"}],"version-history":[{"count":0,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/posts\/899\/revisions"}],"wp:attachment":[{"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/media?parent=899"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/categories?post=899"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/astarmathsandphysics.com\/blog\/paulsmith\/wp-json\/wp\/v2\/tags?post=899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}